I’ve been looking at different online travel agencies to help me get my visa for Vietnam (my first destination). I used http://www.traveldocs.com/ when I was on Semester at Sea with University of Virgina back in 2008, but wanted to see if I could find a better deal somewhere else online.
After about 2.5 hours of research I found that it’s a very competitive business and they have a good price in comparison with their competitors. Also, when I visited some other sites I was warned of visa scams which can find you by way of email, post, over the phone, or on a website. Scammer watch site explains one example in Australia: http://www.scamwatch.gov.au/content/index.phtml/itemId/805700
I was able to call traveldocs.com and talk to a representative today (8/21). I feel very comfortable with them and they give an exact time frame of when you will have your visa.